Shipping + Refunds
SHIPPING
All orders for delivery are despatched on Mondays & Tuesdays.
All orders are shipped via Australia Post or a local courier if within the Perth Metro.
We offer flat rate Express shipping Australia wide.
Express postage - $15.00 (2 - 5 business days)
Express postage (with signature) - $18.00 (2 - 5 business days)
These shipping times are only estimates
We pack each order with a lot of love and care and while we will do our best to make sure no physical/heat damage can occur, we are not responsible for any damage caused once left in the hands of Australia Post or the Couriers and by making a purchase, you agree to the terms stated above.
For wholesale or bulk orders. Please email us at hello@cloudyconfections.com.au for a quote on delivery.
Pick up available in Shelley, WA.
REFUNDS
If you are not 100% happy with your marshmallows, please email us at hello@cloudyconfections.com.au with your order number and photographs.
Refunds will be issued based on our discretion.
We do not accept returns.